When it comes to matters of reputation and credibility, you have to stick to your guns.
My grandparents sent me a sweater last semester, and I absolutely loved it. The problem? It was sized to fit the girth of Violet Beauregarde after the blueberry pie gum incident. So, naturally, I sent it back to the company, (which I shall give the pseudonym of...Dabela's). They kindly told me that, because the sweater was no longer in stock, they would send me a gift card in its place for the value of the sweater. After several months of waiting, however, I received no such card. No big deal, really. Things happen. So I emailed them. This is when the hilarious argument that only God could bless me with began. To spare you reading all eight pages (yes, eight), I'll skip to my favorite part:
Dear Ashley,
It states that the card was indeed sent to Harambee.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
I have no idea where that is...I go to school in Elgin, IL. I have a few friends and family that may know where it is though...
Cheers,
Ashley McCambridge
Dear Ashley,
It's actually the northern part of Milwaukee, WI.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
Haha, well there you go; I definitely don't know where it is then.
Cheers,
Ashley McCambridge
Dear Ashley,
It was mostly spent in the deli in our Richfield store. A buffalo burger, a grilled chicken sandwich, and candy, according to the redeemed gift card transactions.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
Then I continue to assert this wasn't my doing; I'm a vegetarian.
Cheers,
Ashley McCambridge
Dear Ashley,
We will send you a new gift card at the address you have provided with us. We apologize for the confusion.
Sincerely,
Quinten C.
Customer Service
Persistence seems to go a long way. So does honesty.
My grandparents sent me a sweater last semester, and I absolutely loved it. The problem? It was sized to fit the girth of Violet Beauregarde after the blueberry pie gum incident. So, naturally, I sent it back to the company, (which I shall give the pseudonym of...Dabela's). They kindly told me that, because the sweater was no longer in stock, they would send me a gift card in its place for the value of the sweater. After several months of waiting, however, I received no such card. No big deal, really. Things happen. So I emailed them. This is when the hilarious argument that only God could bless me with began. To spare you reading all eight pages (yes, eight), I'll skip to my favorite part:
Dear Ashley,
It states that the card was indeed sent to Harambee.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
I have no idea where that is...I go to school in Elgin, IL. I have a few friends and family that may know where it is though...
Cheers,
Ashley McCambridge
Dear Ashley,
It's actually the northern part of Milwaukee, WI.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
Haha, well there you go; I definitely don't know where it is then.
Cheers,
Ashley McCambridge
Dear Ashley,
It was mostly spent in the deli in our Richfield store. A buffalo burger, a grilled chicken sandwich, and candy, according to the redeemed gift card transactions.
Sincerely,
Quinten C.
Customer Service
Dear Quinten,
Then I continue to assert this wasn't my doing; I'm a vegetarian.
Cheers,
Ashley McCambridge
Dear Ashley,
We will send you a new gift card at the address you have provided with us. We apologize for the confusion.
Sincerely,
Quinten C.
Customer Service
Persistence seems to go a long way. So does honesty.
